Multi-Lingual & LEP Information
Title VI Civil Rights Act
How to file a Title VI complaint
Brochure on How to File a Title VI complaint:
Please note: Based on census data and research, Arabic, French, Portuguese, Spanish, and Somali are the most prevalent non-English languages spoke in the region.
Helps individuals who need help understanding how to use METRO’s service.
For assistance, please call 207-774-0351 or visit the METRO Pulse at Elm St., our downtown hub location at:
21 Elm Street
Portland, ME 04102
View a list of available languages (PDF).
Upon request, an interpreter is also available at METRO public meetings.
Please call 207-774-0351 or email: email@example.com at least five business days prior to the meeting to make arrangements.
RTP provides METRO's complementary paratransit transportation to eligible people in the region.
View a listing of several translated documents for making a complaint.
Browse a collection of translated How to Ride Guides.
Obtain and download a translation of the METRO's Reduced Fare Program.