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Multi-Lingual & LEP Information
Title VI Civil Rights Act
View a poster with info on Title VI including how to file a complaint:
- English (PDF)
- Arabic (1) (PDF), Arabic (2) (PDF)
- French (1) (PDF), French (2) (PDF)
- Somali (1) (PDF), Somali (2) (PDF)
Please note: Based on census data and research, Arabic, French and Somali are the most prevalent non-English languages spoke in the region.
Interpreter Services
Helps individuals who need help understanding how to use METRO's service. For assistance, please call 207-774-0351 or visit our Downtown Transportation Center at:
21 Elm Street
Portland, ME 04102
Available Languages
View a list of available languages (PDF).
Public Meetings
Upon request, an interpreter is also available at METRO public meetings. Please call 207-774-0351 at least five business days prior to the meeting to make arrangements.
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ADA Overview & Application
RTP provides METRO's complementary paratransit transportation to eligible people in the region.
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Complaint Process
View a listing of several translated documents for making a complaint.
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How to Ride Guide
Browse a collection of translated How to Ride Guides.
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Multi-Lingual Ride Guide
Access information about the Multi-Lingual Ride Guide including a list of included languages.
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Reduced Fare Overview
Obtain and download a translation of the METRO's Reduced Fare Program.