Metro Connect On-Demand
Overview
Metro Connect is a limited on-demand service in Falmouth, Maine. Book a ride from wherever you are in the service area, and we’ll pick you up. Metro Connect passengers can board the vehicle at one of many “virtual stops” located throughout the service area. Stops are usually less than a five minute walk to your location. We continue to add stops, let us know if you need a shorter walk.
Update: From now through October 13, Metro Connect is expanding the service zone to provide rides Fridays, Saturdays, and Sundays to Hurricane Meadows Fall Festival.
Book A Ride
Metro Connect operates seven (7) days per week.
Monday – Friday: 6:30am – 9:15pm
Saturday: 7:45am – 10:00pm
Sunday: 7:45am – 3:45pm
Mobile App:
Online: www.gpmetro.org/connectapp
By Phone: 207-774-0351
Questions?
It’s easy to use Metro Connect. Check out this video with Herb Ivy from WBLM.
Metro Connect Service Area
Metro Connect is an on-demand rideshare program available in parts of Falmouth that were previously underserved or not serviced by Metro’s Route 7.
The Zone
Metro Connect serves a zone generally encompassing the Falmouth town borders to the north and south and Interstate 95 to the west, plus Martin’s Point Healthcare. Trips can start or end anywhere within the zone. Passengers may be directed to meet the vehicle a short distance away.
Transfers Between Fixed Route Service & Metro Connect
Travel into Portland and beyond by transferring to Metro’s Route 7 fixed route service at the Shaw’s or Walmart bus stop or Route 9 service (West Falmouth, at Hannaford).
Direct service to OceanView, Johnson Rd., Town Landing Market, Route 88, and many more locations are available using Metro Connect. This on-demand service for most of Falmouth.
Route 7 schedule is available – HERE.
Route 9B schedule is available – HERE
Transfers
Transfers between fixed routes and Metro Connect are intended to be easy and seamless.
People who pay their fare with a DiriGo Pass smartcard or mobile app do not need to pay for a transfer between these services.
Transfers can take place along any Route 7 bus stop within the zone, but users will likely want to transfer at Shaw’s or Walmart., which have shelter from the elements and a place to sit. Users simply should set their Metro Connect trip endpoint to their desired transfer point to connect to Route 7 service.
Passengers transferring between Metro Connect and Route 9B should do so at the West Falmouth Crossing Hannaford.
Users riding Route 7 or Route 9B and wish to transfer to Metro Connect should book a ride ahead of time, for a time shortly after the Route 7’s arrival time at your transfer point. Care should be taken not to “no show” for a scheduled Metro Connect trip — book your Connect trip with a few minutes to spare after your estimated arrival time on Route 7.
Beginning June 22, 2025, Metro Connect passengers can now transfer to Metro Route 9B at the West Falmouth Hannaford location.
Reserve Your Ride On Metro Connect
Fare Cost
Fares are the same as Metro’s local service: $2 (one way) full fare and $1 (one way) reduced fare.
Transfers are free using your DiriGo Pass smartcard or mobile app. Cash (exact change) is also accepted, but additional payment is required upon transfer.
Hours of Operation
Metro Connect operates 7 days per week.
Monday through Friday: 6:30am – 9:15pm
Saturday: 7:45am – 10:00pm
Sunday: 7:45am – 3:45pm
Hours of operation are subject to change.
Metro Connect may not operate in bad weather conditions even if regular Metro service is in operation.
Making A Reservation
Reservations can be made three ways:
Metro Connect Mobile App
To get started, download the mobile app on your smartphone using the links below, or by searching for “GP Metro Connect” where you get your apps.
Online Using Your Web Browser
The browser-based online reservation system will require you to make an account, or to use the account you made in the app (If you have one).
https://spare-rider-gpmetroconnect-production.vercel.app/HomeRoot
By Phone During Service Hours
You can always book a trip by calling our customer service office whenever service is operating.