ADA Accessibility

Greater Portland Metro is committed to complying with the Americans with Disabilities Act and making sure that people with disabilities have an equal opportunity to take part in community life. As such, equal access to transportation services is key to that participation.

All METRO buses are accessible and equipped with passenger lifts or ramps that can be used by persons with wheelchairs, walkers, and other mobility aids. All Metro’s buses contain space to accommodate two (2) people using wheelchairs.

Provided below are Metro’s ADA Policies for Fixed Route Bus Service

Securing Wheelchairs & Devices

Wheelchairs and mobile devices (such as scooters, etc.) must be secured when possible. Passengers who refuse to allow mobile devices to be secured shall not be transported. When shoulder and lap belts are supplied, their use is at the discretion of the passenger. It is the responsibility of the bus operator to make sure that mobile devices are secured before transporting passengers.

Wheelchair Accessible Symbol

Weight Limits

When using a wheelchair lift or ramp, the limit of the combined weight of the customer and mobility aid varies for each bus. Weight limits are posted on buses.

Schedules & Accessible Formats

Schedules and Transit Guides for METRO routes are available on all METRO buses, at the METRO Pulse at Elm Street (METRO's Downtown Transit Hub), and convenient locations throughout the service area, as well as on-line.