Title VI Notification Procedures
Title VI Notification
The Greater Portland Transit District (Metro) Title VI notification is as follows:
Your Rights Under Title VI of the Civil Rights Act of 1964
“No person in the United States shall, on the ground of race, color, or national origin, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program or activity receiving Federal financial assistance.”
2025 — Title VI Program Update
Community partners and stakeholders are encouraged to provide feedback.
Every three years, transit agencies are required to update and submit their Title VI Program to the Federal Transit Administration (FTA). Greater Portland Metro updated its Title VI Program on March 27, 2025.
Title VI Program Submission Timeline
Tuesday – March 4, 2025 at 1pm. – Public Meeting to Review 2025 Title VI Program (draft)
Metro staff hosted a Public Meeting to review the Title VI Program. Members of the public were invited to attend in person or via Zoom. The recording and slides are below.
Wednesday, March 12, 2025 at 3pm. – Marketing and Communications Committee Meeting
This meeting included a second review of the Title VI Program update in draft for for review and discussion by the public and the committee.
Thursday, March 27, 2025 at 3:30 pm – Executive Committee Meeting
Greater Portland Metro’s Executive Committee approval of the Title VI Program update.
Tuesday, April 1, 2025 – Deadline for submitting 2025 Title VI Program to the FTA.
Complaint Form & Instructional Brochure Translations
Please note: Based on census data and research, Arabic, French, Portuguese, Spanish, and Somali are the most prevalent non-English languages spoke in the region.
Title VI “How To File A Complaint” Brochure – Arabic
Metro Complaint Form – Arabic
Title VI “How To File A Complaint” Brochure – English
Metro Complaint Form – English
Title VI “How To File A Complaint” Brochure – French
Metro Complaint Form – French
Title VI “How To File A Complaint” Brochure – Portuguese
Metro Complaint Form – Portuguese
Title VI “How To File A Complaint” Brochure – Somali
Metro Complaint Form – Somali
Title VI “How To File A Complaint” Brochure – Spanish
Metro Complaint Form – Spanish
Hard copy forms and instructions can also be mailed upon request. Members of the public can also access complaint forms and instructions at Metro’s Congress / Elm Street Transit Center, main office located at:
114 Valley Street
Portland, ME 04102
Verbal Complaints
In the case where a complainant is unable or incapable of providing a written statement, a verbal complaint of discrimination may be made to the Transportation Manager. Under these circumstances, the complainant will be interviewed, and the Transportation Manager will assist the complainant in converting the verbal allegations into writing.
Find Out More
To find out more about Metro’s non-discrimination procedures or to file a complaint, please call 207-774-0351. Members of the public who believe they have been the subject of discrimination can file a written and signed complaint up to 180 days from the date of the alleged discrimination.
Any individual, group of individuals or entity that believes it has been subjected to discrimination prohibited under Title VI may file a complaint by completing the Metro complaint form. Your complaint must be signed and dated.
Please submit your complaint to the address stipulated below:
Executive Director
Greater Portland Transit District Metro
114 Valley Street
Portland, ME 04102
Phone: 207-774-0351