Service Changes & Detours
Greater Portland METRO will post updated service changes and detours on this page.
Please also check social media for updates.
METRO's Contingency Service Reductions
Week of January 17, 2022
Updated: January 20 at 2:45PM
METRO is operating regular service schedules Friday, January 21.
Regular Saturday (January 22) and Sunday (January 23) schedules this weekend.
Please check back after 5pm each evening for possible updates.
Service updates will also be posted on METRO's Facebook and Twitter pages.
Customer service: 207-774-0351
(M-F, 7:30 am - 7:00 pm)
METRO is experiencing a short-term shortage of bus drivers.
Depending on staffing levels each day, NONE, SOME or ALL of the following reductions may be implemented:
- Husky Line - Reduction in weekday headways from every 30-60 minutes.
- BREEZ - Saturday service schedule; but, with an additional AM morning trip
- Route 1 (Congress) - Reduce to weekday headways from every 30 to 60 minutes.
NOTE: Route 7 and 9 provide service for a portion of Congress ST.
- Route 2 (Forest) - Reduce to weekday headways from every 30 minutes to every 60 minutes.
- Route 8 (Portland Peninsula) - Reduce to weekday service headways from every 30-60 minutes.
If service reductions are necessary, they will likely be made as follows:
Plan A - NO Reduction, Regular Service Schedules
Plan B. - Reduction in Husky Service
Plan C - Reduction in Husky and BREEZ service
Plan D - Reduction in Husky, BREEZ, and Route 1 service.
Plan E - Reduction in Husky, BREEZ, and Routes 1 and 2
Plan F - Reduction in Husky, BREEZ, and Routes 1, 2, and 8
These route reductions (subject to change) were chosen as options based on the number of riders impacted, availability of other service, maintaining regional coverage and assessments of geographic and demographic equity.
Additional Schedule Updates:
Winter Weather Conditions
As a reminder, Greater Portland METRO rarely cancels service due to poor weather conditions.
If a decision is made to cancel service (due to blizzard conditions), announcements will be made through local media outlets, social media, and on this page.
But, routes can be detoured and/or run behind schedule when weather conditions are bad.
It's a good idea to plan ahead in this case and take an earlier bus to avoid arriving late at a destination.
- If the bus stop is blocked by snow, stand at the nearest driveway or opening to wait for the bus.
- With hundreds of bus stops along our routes, it's not always possible to keep up with weather conditions. Not all stops will be shoveled out.
- When waiting for a bus, signal to the driver (a wave works) so you won't be left at the stop by mistake.
- Check this page and social media for service updates. Please note that it's not always possible to list all service changes. Sometimes the driver must make those decisions in real time.
Receive Service Updates
We make every effort to notify riders of service changes; however, It's not possible to include all current detours related to weather or construction. The best ways to receive current service updates include:
- Sign up for alerts on this website.
- Download the UMO Mobility app on your smartphone--plan your trip, track your bus, and pay your fare.
- Use a smart phone app (free download from smttracker.com) to track a bus or text 41411 with the wording "SMTT bus stop ID number (found on the bus stop sign) for updated arrival time.
- Contact Customer Service at 207-774-0351