Service Changes & Detours
Winter Weather Delays
None at this time. Please check back regularly for updates.
Effective February 10, 2019: Service Changes for Husky, Breez, and Routes 2, 3, 4, 5, 9A, 9B. All changes are listed for each individual route schedule below the current schedule. These changes are being implemented to more accurately reflect travel times; most are minor time adjustments to keep our service on schedule. Routes 1, 7, and 8 remain unaffected. Click here to be taken to the main Maps & Schedules page for access to all routes.
METRO buses will detour off of Congress St. for this Sunday’s Frostbite race, 2/17/19, 8:45 am to 9:30 am, affecting Routes #2, 4, 5, 7, and 8. Lines 2, 4, 5, and 7 will pick up and drop off on Cumberland Ave. at Elm St. Eastbound – Congress St., right on State St., left on Spring St, left on Temple St., back to Congress St. Westbound – Congress St., right on Franklin St., left on Cumberland Ave., left on State St., back to Congress St. Line 8 from Maine Medical will use Spring St. when headed to Casco Bay Lines and will use Cumberland Ave. when headed back to Maine Medical.
Until further notice, no stops will be serviced on Eastern Prom (south side) and all of Atlantic. Due to lack of travel space, METRO Route 1 cannot service stops along the Eastern Prom (south side) and all of Atlantic until snow removal is completed. Buses will detour from the Eastern Prom and turn right to return to the regular route. Affected riders will need to board at Congress and North St. until we are able to resume regular service. We apologize for any inconvenience to our riders.
Please check back for updates or sign up for alerts through "Notify Me."
The METRO provides safe service during typical Maine weather conditions, but if the weather is severe, routes may be detoured or delayed. Please check this website for updates or visit the Southern Maine Transit Tracker website.
Please note potential detours due to poor weather.
When METRO Route 1 can not safely provide service to bus stops along Atlantic Street and the Eastern Prom near Fore Street, please use the bus stop at North / Congress Street.
When METRO Route 4 can not safely provide service to Westbrook Pointe Apartments, please use the bus stop on Mechanic Street.
At the Bus Stop
If a bus stop is not accessible due to snow or ice:
- Wait at the nearest driveway or clear space (if safe to do so), signal the driver, and board the bus. Do not wait in the street.
- Check a smartphone app or text for real time bus time information.
Cancellation of Service
The METRO rarely cancels service; however, in the case of a state emergency or blizzard conditions, it is possible that service could be impacted. Please check the METRO website, facebook and local media outlets for updates.
Receive Service Updates
We make every effort to notify riders of service changes; however, It's not possible to include all current detours related to weather or construction. The best ways to receive current service updates include:
- Sign up on for alerts.
- Sign up at Southern Maine Transit Tracker (SMTT) for text alerts including major detours and other significant updates regarding service.
- Use a smart phone app (free download from smttracker.com) to track a bus or text 41411 with the wording "SMTT bus stop i.d. number (found on the bus stop sign) for updated arrival time.
- Contact Customer Service at 207-774-0351.
Customer Service is open Monday through Friday from 7 a.m. to 7 p.m. and on Saturdays from 9 a.m. through 4:30 p.m.