Service Changes & Detours
Winter Weather Delays
None at this time. Please check back regularly for updates.
Effective Sunday, September 1, 2019, METRO stop ID #399 (Oxford & Alder St.) will be permanently relocated to Oxford and Preble St. - in front of 1000 Oxford St. The stop will be posted. This change affects Routes 2, 4, and 5 outbound only.
Effective February 10, 2019: Service Changes for Husky, Breez, and Routes 2, 3, 4, 5, 9A, 9B. All changes are listed for each individual route schedule below the current schedule. These changes are being implemented to more accurately reflect travel times; most are minor time adjustments to keep our service on schedule. Routes 1, 7, and 8 remain unaffected. Click here to be taken to the main Maps & Schedules page for access to all routes.
Beginning Friday, 10/11/19, all METRO buses will detour away from construction on Cumberland Ave. and Preble St. This detour could last through November.
This detour affects Routes #7, #8, and the Husky Line by closing all Preble St. stops and Route 7's Key Bank stop.
Line 7 Outbound: leave Pulse, turn right on Cumberland, right on Chestnut, and left on Congress to regular route. Passengers who typically use the Key Bank stop should board at the Elm St. Pulse.
Line 8 and Husky: Inbound from Preble St. Extension will turn left on Marginal Way, right on Franklin, and right on Congress to regular route.
Beginning 8/13/19 METRO Stop #245, Baxter/Forest (near PHA) will be closed due to construction in the area. Please use the next nearest stop for Route #2 Outbound service.
Beginning 6/3/19 METRO Stops Temporarily Closed on Preble between Marginal Way & Kennebec St. - end date not yet known.
Line #8 will turn Left out of Hannaford onto Preble, Left onto Forest, Left onto Portland, and Right onto Preble St. Line 8 passengers should go just beyond the Cumberland Ave./Preble St. intersection and board at Stop I.D. #424.
The Husky Line will turn Right on Forest off of Bedford, Left onto Portland (by the post office), and Right onto Preble by the soup kitchen. The Marginal Way/Preble St. stop, ID #423, on the inbound Husky Line route will not be serviced. Temporary stop closure signs will be posted at the affected locations. This project is expected to last most of June.
Please check back for updates or sign up for alerts through "Notify Me."
The METRO provides safe service during typical Maine weather conditions, but if the weather is severe, routes may be detoured or delayed. Please check this website for updates or visit the Southern Maine Transit Tracker website.
Please note potential detours due to poor weather.
When METRO Route 1 can not safely provide service to bus stops along Atlantic Street and the Eastern Prom near Fore Street, please use the bus stop at North / Congress Street.
When METRO Route 4 can not safely provide service to Westbrook Pointe Apartments, please use the bus stop on Mechanic Street.
At the Bus Stop
If a bus stop is not accessible due to snow or ice:
- Wait at the nearest driveway or clear space (if safe to do so), signal the driver, and board the bus. Do not wait in the street.
- Check a smartphone app or text for real time bus time information.
Cancellation of Service
The METRO rarely cancels service; however, in the case of a state emergency or blizzard conditions, it is possible that service could be impacted. Please check the METRO website, facebook and local media outlets for updates.
Receive Service Updates
We make every effort to notify riders of service changes; however, It's not possible to include all current detours related to weather or construction. The best ways to receive current service updates include:
- Sign up on for alerts.
- Sign up at Southern Maine Transit Tracker (SMTT) for text alerts including major detours and other significant updates regarding service.
- Use a smart phone app (free download from smttracker.com) to track a bus or text 41411 with the wording "SMTT bus stop i.d. number (found on the bus stop sign) for updated arrival time.
- Contact Customer Service at 207-774-0351.
Customer Service is open Monday through Friday from 7 a.m. to 7 p.m. and on Saturdays from 9 a.m. through 4:30 p.m.