Submit an ADA Complaint to METRO

Americans with Disabilities Act (ADA) Complaint Policies and Procedures

METRO customers and members of the public can submit complaints about METRO using the form linked below, or by contacting METRO offices. 

Click here for METRO's full ADA complaint policy and procedures.

Click here to download the complaint form -- Please print, complete, and return to METRO:

• Scan and E-mail: info@gpmetro.org
• Send by post: METRO, 114 Valley St. , Portland, ME 04102
•  METRO Pulse at 21 Elm Street (METRO's downtown hub)
•  Link to Complaint Forms - TRANSLATIONS