Metro’s Strategic Plan

Background

Based on several workshops with Metro’s Board of Directors, input from stakeholders, and contributions from employees, this plan was adopted in September 2023 by the Metro Board of Directors.

Greater Portland Metro – Mission, Vision, and Values

Metro’s Mission

Provide a public transportation experience that is frequent, fast, safe, and simple.

Metro’s Vision

Be the mobility option of choice that connects people to each other and all the places that make for a full life;
Serve as a foundation of regional prosperity, growing communities, and a healthy environment.

Metro’s Core Values

Safety – Our highest priority is the safety of our riders, employees, and the public.
Service – We service our riders and communities, support our employees, and act in the public interest.
Simplicity – We do the hard work to make transit easy for all.
Sustainability – We commit to responsible and equitable practices today to ensure a sustainable and better future.
Innovation – With imagination and determination, we never stop building a better public transportation experience for riders.