News Flash


Posted on: March 27, 2020

Health Advisory - Coronavirus Disease 2019

Updated March 27, 2020

In addition to all actions and schedule changes listed below, METRO has implemented the following new procedures:

  • Passengers are asked to use the rear door for boarding and alighting.
  • Front door usage must be honored, if it is requested by a passenger.  
  • All trips are one way trips. No continuous riding.
  • If passengers are not covering their coughs on the bus, they may asked  to do so.
    Passengers who do not comply, may removed  from your bus.
  • If more than 10 people are on a bus, it’s possible that another bus may be called to pick up remaining passengers.

Updated March 20, 2020

In response to the current COVID-19 pandemic, Greater Portland METRO, Biddeford Saco Old Orchard Beach Transit (BSOOB), South Portland Bus Service, and the Regional Transportation Program (RTP) are working together to provide essential public transportation needs for the region while helping to slow the spread of COVID-19.

Important message to our riders:
We encourage the the public and our riders to stay home when possible during this health crisis; but,
METRO is still here for essential workers and  those who need us. 

Please keep a ’social distance’ when you choose a seat and stay behind the yellow line.
Please review these messages before boarding the bus.

Regional Transit Agencies -- Service Updates:

METRO Service Changes (effective March 20, 2020):

  • Free Rides on ALL METRO Routes (Fares are suspended until further notice)
  • Weekday Service (Monday - Friday) operates on a Saturday Schedule 
  • Links below to Saturday schedules:
    Route 1 Outbound; Route 1 Inbound  NOTE: No change -- Route 1 schedule regularly operates Mon-Sat
    Route 2 Outbound; Route 2 Inbound
    Route 3 Outbound; Route 3 Inbound
    Route 4 Outbound; Route 4 Inbound
    Route 5 Outbound; Route 5 Inbound
    Route 7 Outbound; Route 7 Inbound 
    NOTE: No change -- Route 7 schedule regularly operates Mon-Sat
    Update: Currently no service to Blueberry Lane/OceanView

    Route 8 Peninsula Loop
    Route 9A ; Route 9B
    Husky Line Outbound; Husky Line Inbound

    BREEZ Outbound; BREEZ Inbound
    Update: Early morning trip added to BREEZ M-F service
    Southbound from Brunswick Visitor Center: 5:55AM
    Freeport Main St./Village: 6:10AM
    Yarmouth/Village Square: 6:24AM
    Portland Library:                 6:44AM
    PTC:                                       6:56AM                                              
  • The METRO Pulse at 21 Elm Street and METRO office (114 Valley St, Portland) is closed to the public.
  • Essential staff continue to work at the office; several employees continue to from home.
  • The planned fare increase and launch of the new electronic fare system has been delayed.

In order to help slow the spread of the COVID–19 Coronavirus, METRO is also taking the following actions: 

  • Implementing enhanced twice daily cleaning and disinfectant procedures for METRO’s buses and facilities with specific attention paid to "high contact surfaces."
  • Removing hanging hand straps from all buses as these are more porous and harder to clean.
  • Distributing information and guidance to employees and passengers to promote personal hygiene, social distancing and education on risk factors.
  • Closely monitoring the situation nationally and in Maine and is coordinating with local, state and federal partners as needed.

Metro recommends the following practices when using public transit:

  • Do not use public transit if you are sick – if you are sick and MUST use public transit, please wear a face mask and maintain at least 6 feet from other passengers.
  • Practice social distancing by keeping 6 feet away from other passengers.
  • Cough or sneeze into your elbow or use a tissue, then throw the tissue in the trash.
  • Carry alcohol-based hand sanitizer with you and use often.
  • Consider using public transit during less busy times and consider walking or biking to work or school.

General recommendations from the Centers for Disease Control and Prevention:

  • Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use an alcohol-based hand sanitizer.
  • Avoid touching your eyes, nose and mouth with unwashed hands.
  • Avoid close contact with people who are sick.
  • Stay home when you are sick.
  • Clean and disinfect frequently touched objects and surfaces.
  • If you’re experiencing symptoms and have traveled to areas of concern (or have been in contact with someone who has), call ahead to your health-care provider before you go in in person.

For more information on COVID–19 Coronavirus, please consult the Maine Center for Disease Control and Prevention or the US Centers for Disease Control and Prevention.

This information will be updated as the situation warrants.

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